Coastal Connections

Coastal Connections specializes in sourcing and managing complex telecom networks for both small and large enterprises. The company’s consultants deliver a superior customer experience at all stages, including initial analysis, design, vendor selection, contract negotiation, project management, billing and ongoing account support. The company’s comprehensive approach gained traction with customers and earned Coastal Connections the President's Club award for top sales performance. Coastal Connections commitment to customer experience has resulted in deep customer relationships with the highest quality of care.

Rob Langlois started Coastal Connections in 1996 after working in carrier sales for a large telecom reseller. He grew tired of trying to convince prospects that his employer’s products were the best and decided to become a vendor-agnostic consultant who could present clients with options and solutions from a variety of providers. Rob Langlois started Coastal Connections as a solopreneur and found early success, enabling him to hire a network of independent consultants that can provide customers with the focus and support that they require.

Over time, Coastal Connections has grown organically based on word-of-mouth referrals and strong customer relationships. The company distinguishes itself by significant upfront investment in client success with no-cost audits and in-depth analysis of pain points required to deliver effective, right-fit solutions.

Nurturing our relationships and building customer confidence have been keys to our success. Our clients trust us because we’ve always been there for them through the years, and they can depend on us to continue supporting them with best-in-class solutions and high-quality customer care.